Member-to-Member Transfers

Use ACU Anytime (our mobile app), or ACU Online to transfer funds to another ACU member's account. Here's how to set up a transfer:

Setting up a transfer Expand/Collapse

  1. Print out and fill in a Member to Member Transfer Agreement, indicating the 12-digit account number of the member you want to transfer funds to
  2. Send the signed agreement to us, using the instructions on the form
  3. Once your request has been processed, you'll be able to move funds to that member's account through the Transfer function on using the ACU app, ACU online or telephone banking

Transfer funds to a member using ACU Anytime Expand/Collapse

First, open the ACU Anytime Mobile App

  1. Select Transfers from main screen
  2. Log into the app using your debit card number and your PAC
  3. Choose the To Another Member transfer method
  4. Choose the account you want to transfer from
  5. Choose the member account you'd like to transfer funds to
  6. Enter in the amount of the transfer
  7. Select the transfer type
    1. Now will send the funds right away
    2. Later will allow you to pick a future date for the transfer
    3. Recurring will let you schedule a transfer that occurs periodically
  8. Click Continue
  9. Review the details of your transfer and click Confirm

Transfer funds to a member using online banking Expand/Collapse

First, log in to online banking

  1. Select Transfers from the left menu
  2. Choose the account you wish to transfer from
  3. Enter in the amount of the transfer
  4. Select the transfer type
    1. Immediate transfer will send the funds right away
    2. Scheduled transfer will allow you to pick a future date for the transfer
    3. Recurring transfer will let you schedule a transfer that occurs periodically
  5. Click Continue
  6. Under the Transfer To option, select another member number. If you selected Scheduled or Recurring transfer in step 4, you'll also need to enter in the transfer dates
  7. Click Continue
  8. Review the details of your transfer and click Confirm

Transfers - Service Fees Expand/Collapse

Self serve (Online/Mobile/Telephone Banking) Varies by account package
Full service using ACU staff* $5.00
Automated transfer to cover debit $3.00
Interac e-Transfer (sending)** $1.00
Interac e-Transfer (receiving)** free

*Applies to requests done over the phone with ACU staff

**Standard data or text messaging rates may apply

Member-to-Member Transfer Agreement Expand/Collapse

 

Online BankingExpand/Collapse

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