Statements

Your statement is a consolidated monthly report of all financial transactions that were processed through your account(s).

What your account statement tells you Expand/Collapse

Your statement contains valuable information about you and your accounts, including:

  • your name and address as we have on file
  • account numbers for all your accounts
  • transactions and balances on all accounts
  • cheque images
  • interest rates, interest earnings, and maturity dates for term investments

Please note that we won't issue a statement on a month with no account activity.

Are you receiving multiple statements from us? Expand/Collapse

Ask your branch if it's possible to combine all your accounts into one statement.

Benefits of viewing your account statement online Expand/Collapse

Online statements, or e-statements, are identical to paper statements, but offer added benefits:

  • more secure and private; your personal banking information is not being mailed (we also include cheque images), so there is zero chance of mail theft and theft of your data and you'll no longer have to shred statements
  • convenient; E-statements are accessible anytime from anywhere in the world with internet access
  • neater; there's no need to file and store years of statements, which reduces clutter and the need to keep files
  • more timely; E-statements are posted hours after production, but a printed statement can be held up in the mail
  • easier on the environment; you can reduce your carbon footprint and use less paper
  • downloadable; you don't need to scan your statements for electronic record-keeping anymore, because they're already digital and downloadable

Here's how to go paperless Expand/Collapse

Online statements are already available to you if you bank online. 

  1. Log in to online banking
  2. Go to Statement Preferences under My Accounts
  3. Select E-Statements Only

Statements - Service Fees Expand/Collapse

In-branch printout $2.00
Duplicate statement $5.00
Self serve (Online Banking) free
Statement suppression free
 

Online BankingExpand/Collapse

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