Member Information Access or Privacy Concerns

Assiniboine Credit Union members have a right to access their personal information that we have in our possession. If you want to access this information, or if you have a complaint or concern related to privacy, please print and complete the Member Information Access and Privacy Concern Form and email to PrivacyOfficer@Assiniboine.mb.ca or fax to 204.478.5524, or mail to the Privacy Office at:

Privacy Office
Assiniboine Credit Union
Box 2, Station Main
Winnipeg MB R3C 2G1

The Privacy Office will respond to your request or complaint within 30 days of receiving this form. If there are any costs associated with the information gathering, we will notify you in advance.

However, if you suspect theft or fraud

Do not use The Member Information Access and Privacy Concern Form to report instances of theft or fraud. If you suspect the theft of your identity in any way, or suspect that your private information has been stolen, please report it immediately:

Lost or stolen debit card

204.958.8588 (toll free 1.877.958.8588)
Hours: Monday to Friday 8am – 8pm (CST)
Saturday 9am – 4pm (CST)

After hours call toll free 1.800.567.8111 and request that your debit card be cancelled. You can then contact us on the next business day to arrange for a new debit card and we can assist you with any ongoing concerns you may have.

Lost or Stolen MasterCard

Phone toll free 1.800.567.8111 - 24 hours a day, 7 days a week

 

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